How long has your travel agency been in business?
Our travel agency has been in business for over 60 years.
Does your travel agency have other branches?
No, we have just the one branch in the neighbourhood of Kitsilano in Vancouver, BC, Canada. We take pride in being a small, family-operated travel agency.
You say you are a Virtuoso travel agency. What exactly is Virtuoso and why choose Virtuoso?
To learn more about how being a Virtuoso travel agency can benefit you and make your next vacation more than you can imagine, please click here.
Can I get travel visas through your travel agency?
We can help you get travel visas to China, Russia, and Vietnam. If you require a travel visa to another country, please contact the country's Consulate Office. To view a list of Consulate Offices within Vancouver, please click here.
Can I get Eurail or Rail Europe passes through your travel agency?
Yes, we can connect you with Eurail and Rail Europe passes, as we are a designated rail ticketing agency, which means we can make reservations and ticketing directly from our agency, whereas other agencies are required to book through New York City. This advantage allows us to do "last-minute" ticketing, although there may not always be room!
What kind of travel does your travel agency specialize in?
Our travel agency hosts close to 30 Travel Specialists, each specialized in a particular style of travel, in addition to different region focuses around the world. To view the various travel styles and regional specialities at Renshaw Travel & Cruise Concepts, please click here.
If we have not answered your question(s) here in our FAQs, please feel free to contact us at 604.733.1010, Toll-free at 1.800.745.7753 or via e-mail!